Rais is a pioneer in the marketing of household appliances and air conditioning products, bringing convenience and life improvement both to Qatar and to international markets. We have built our business and reputation by keeping our promises to all our stakeholders.
Rais is one of the leading organizations in Qatar and one of the nation’s largest conglomerates. As Qatar has developed and expanded its horizons, Rais has been contributing to its success. We have grown by identifying needs in our home market and drawing top brand products to satisfy our customers.
The success of our business is firmly founded on the loyalty, mutual trust and respect between all of the members of the company, our customers and business partners.
We have developed into a leading retailer, wholesaler and importer of a diverse range of electric and electronic household appliances, including air conditioning units, fridges, freezer, televisions, washing machines, gas and electric cookers and water coolers and dispensers. We also provide after-sales and customer care services which underpin our relationship with our customers.
How we began
The company was founded in 1974 by the current owner and President, Abdul Razzak Al-Rais and is still a family-run business today, giving us stability and longevity.
The first business was Alrais Gas & Trading, a home appliance retail business with a single showroom. From this single store, we have expanded into nine branches in Doha with a strong presence in the hypermarket sector. We also have brands registered in China and Hong Kong.
Over the years Rais has identified and established relationships with some of the world’s most reliable and design conscious brands, enabling us to offer sophisticated, functional products to the residents of Qatar.
STRATEGY & VISION
Our mission is to continue to build a strong, well-respected business in Qatar and the Gulf region by understanding our markets and delivering on our promises.
We seek out the best brands to offer our customers at competitive prices. We source products that are innovative, efficient and reliable and match them with exemplary customer service. We are the gateway for the most exciting new products to enter Qatar and the Gulf region – products which add value and comfort to everyday life.
Our business is based on professionalism.
We set high standards for ourselves and constantly invest in the development of our workforce, in the innovation of our products and in the standard of our services. Our own brand, AR General Cool, is a market leader in Qatar. We follow the best practices and processes to guarantee the best quality for our customers.
Keeping our promises is important to us. We have a culture of transparency, enabling us to gain the respect of our stakeholders.
Through recognizing the importance of partnership, we build strong bonds with our customers and suppliers, focussing on mutual growth and success.
WHAT WE DO
Rais offers its retail and wholesale customers the very best in home appliances and air conditioning products, sourced from around the world. We also produce our own range of air conditioning systems under the Generalco brand.
Our after-sales service, delivery and installation services and sales teams provide a seamless service to ensure our customers are advised on the best products and solutions for their needs.
Our showrooms are conveniently located in nine branches throughout Doha,
where customers can see our extensive and varied range of:
- Air conditioning products
- Refrigerators and freezers
- Water coolers and dispensers
- Home appliances such as cookers and ovens, hot plates, washing machines, icemakers, televisions, safe boxes, vacuum cleaners and blenders
- Food heating cabinets
- Oil heaters
- Camp stoves
Our products include our own Generalco range and those sourced from leading international and manufacturers and include:
Produced by Rais, Generalco are the most famous household appliances in Qatar and the wider Gulf region.
This Italian appliances brand is renowned for its strong design and iconic details. Founded more than 60 years ago in a small workshop in Italy, the company is dedicated to the production of revolutionary appliances which harmoniously blend leading-edge technology, design and functionality.
The Italian Glemgas range of highly specialized cookers, hobs and oven hoods is differentiated by performance, reliability and safety. The products boast an approach to design that is aesthetically pleasing, functional and ergonomic. Over 50 years of experience in the production of home appliances for cooking have been distinguished by a constant, uncompromising commitment to authenticity, quality and pragmatism.
The Peerless—Premier Appliance Company was founded in 1912 in the USA and is the manufacturer of the Premier range of gas and electric cooking ranges. With the motto ‘Built to Last’, the company aims to exceed its customer's expectations in quality, delivery and customer service. All products are manufactured in the USA.
We serve both individual and corporate clients and many have been customers for many years. Whether you are buying a kitchen appliance for your home or as a gift, or purchasing an air conditioning system for a villa, you will receive the same level of service and attention.
Over the years we are proud to have worked with many of Qatar’s leading businesses and institutions.